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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lennon Maiorano

Lennon Maiorano

August 18, 2024

2  out of  5
rating by Lennon Maiorano
"This office is completely unresponsive... they Will increase your rates it seems whenever they want. Will promise you a rate decrease and then just not return your calls. I have never experienced anything like this with an insurance agent and will be switching ASAP."
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Katie M

July 29, 2024

1  out of  5
rating by Katie M
"Jason is the worst insurance agent I have worked with. He is completely unresponsive. I found that he messed up multiple of my policies. I ended out losing insurance on my house for weeks because of his mistakes, and I wasn’t notified! STAY AWAY."
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Kim Smith

July 6, 2024

1  out of  5
rating by Kim Smith
"I’ve been trying to update my policy for a month. I can’t get a hold of my agent, Jason. The lack of communication is really frustrating."
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Kathryn Renick

February 26, 2024

5  out of  5
rating by Kathryn Renick
"Jason was most helpful when I called to change my address and payment info. I appreciated that a real person answered the phone. He was able to complete my business within 5 minutes and I was ready to move on with the rest of my day- thanks Jason!"
We responded:
"Thank you Kathryn, we are always happy to help our customers!"
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Steven Kuhns

November 29, 2023

5  out of  5
rating by Steven Kuhns
"Jason Bustos State Farm office is one of the very best places for insurance. Izzy is an excellent help to have in your corner. I’m looking forward to doing business with you for a long time"
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Barbara Boulden

November 22, 2023

5  out of  5
rating by Barbara Boulden
"My husband and I are so pleased with the way Jason handled our car insurance needs. He took care of us personally and was extremely efficient, informative, and personable. We feel like we're in good hands."
We responded:
"Hello Barabara, thank you for the review! We really appreciate it!"
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Amos Anders

October 25, 2023

5  out of  5
rating by Amos Anders
"I have been with State Farm for some time now and the service is great, affordable auto rate. Thanks, Amos"
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Kim and Cindy Mast

October 14, 2023

5  out of  5
rating by Kim and Cindy Mast
"I met with Quincy in the office and could not have been more pleased with the outstanding knowledge and great customer service he showed in helping navigate our insurance situations. I was truly impressed. He explained everything so well, fielded all questions very willingly, and got things figured out and squared away in a very efficient manner! Thank you, thank you, Quincy!! You made my day."
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Grace Payton

October 2, 2023

5  out of  5
rating by Grace Payton
"Great time working with Jeff! He was super helpful in making sure that I was all taken care of insurance wise, and with my wedding even coverage!"
We responded:
"Thank you Grace! Glad we can continue to help you and your family!"
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J Newsom

September 26, 2023

5  out of  5
rating by J Newsom
"Jason was patient and utterly helpful in finding car insurance for myself and my son. I appreciate his knowledge and expertise and will be using him for any for insurance-related needs! Thanks Jason"
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Norma Vanderbosch

September 21, 2023

5  out of  5
rating by Norma Vanderbosch
"I was very pleased with how prompt, informative and reassuring Quincy Klusman, Insurance Account Representative in the Jason Bustos Agency, was in handling my auto claim. Thank you, Quincy."
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S W

August 29, 2023

5  out of  5
rating by S W
"Jason at State farm was very helpful, addressing all my concerns about my homeowners and car insurance policies. I have been with him for several years and will continue. Thanks again!"
We responded:
"Thank you for the review! The best part of my job is getting to meet with customers!"
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Kim McMillan

August 24, 2023

5  out of  5
rating by Kim McMillan
"Jason did a fantastic job going over my policy, addressing my questions and explaining clearly so I understood. One of my questions involved a lot of information so Jason sent it to me in an email. I really appreciate the help I received. Great team!"
We responded:
"Thank you Kim, Always glad to hear about a happy customer!"
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Richard Jurin

June 23, 2023

5  out of  5
rating by Richard Jurin
"Jason gave us a thorough and complete review off all our policies and investments. really knowledgeable and with a friendly smile🤩👍"
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MrAllmotorB

June 3, 2023

5  out of  5
rating by MrAllmotorB
"Jason always helps me out,"
We responded:
"Thank you for your feedback!"
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Dan Kelso

April 22, 2023

5  out of  5
rating by Dan Kelso
"While working with local licensing on title issues I needed proof of insurance coverage. Contacted Jeff at our Statefarm office and he was extremely professional, courteous, empathetic, and efficient customer service oriented associate I've had the pleasure to deal with for a long time. Took care of my needs in an extremely expedient manner and text and, emailed me everything I needed to complete my transaction. A great face for your office."
We responded:
"Thank you Dan, I always appreciate hearing good feedback about the team!"
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Alex Fleming

April 19, 2023

5  out of  5
rating by Alex Fleming
"Jason is crazy personable and goes above and beyond to make sure you have the correct coverage. He will make sure you’re not over paying or are underinsured. Been with him for coming up on 4 years and greatly appreciate him and his team."
We responded:
"Thank you Alex, glad to hear that you found our meeting helpful!"
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John Ogle

February 28, 2023

5  out of  5
rating by John Ogle
"I have had State Farm insurance for over 30 years with several different agents and Jason Bustos is the best, he cares about getting my coverage, right."
We responded:
"Thank you John, your business means a lot to us!"
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Donna Camilliere

February 28, 2023

5  out of  5
rating by Donna Camilliere
"Working with Jason and his team is a pleasure. Always professional and friendly. I always feel protected safe, part of the family."
We responded:
"Hello Donna, really appreciate the feedback!"
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Chandler Maas

January 28, 2023

1  out of  5
rating by Chandler Maas
"I have never experienced such an atrocious level of customer service. Over my one year with Jason, I had to call in more than 20 times due to incorrect monthly premiums. Most of those calls were left unreturned. His assistant Jeff is extremely incompetent. Never turned in a selection rejection form at the beginning of my policy, which resulted in me paying a collective total of several hundred dollars more than I should have. Jason told me he would “fight to get your money back, even if if has to come out of my OWN pocket.” What a joke. The last straw was when I called in for a very simple quote on a new homeowners policy. I spoke to Jeff again. To make things even easier I sent him a comparable AllState quote so that he could match coverages. “Give me until tomorrow morning, I have a note here to give you a call first thing,” Jeff said. That was over two weeks ago. Still no call. I took it upon myself to go online and switch agencies (yes State Farm gives that option) to Heidi Washburn in Windsor, whose reviews are ALL 5 stars! Do yourself a favor and choose ANY other State Farm agent other than jAsOn BuStOs."
We responded:
"Hey Chandler, I am sorry for the experience you had with my office. We strive to provide remarkable customer service for all of our customers."
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Diana Osgood

January 5, 2023

5  out of  5
rating by Diana Osgood
"We have been with State Farm many years and they provide us with excellent service regardless of our needs. They are as close as a phone call for most of our questions. Quick and professional service"
We responded:
"Thank you so much for taking the time to leave us feedback! We hope to hear from you again soon!"
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Diana Melrose

December 21, 2022

5  out of  5
rating by Diana Melrose
"Jason and staff member Julie were very professional at assisting me and my son’s insurance needs."
We responded:
"Glad to hear that Julie was so helpful Diana, and thank you for the feedback!"
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Travis Gomez

December 21, 2022

5  out of  5
rating by Travis Gomez
"I have been with Jason and his team for a few years now and they have always went above and beyond to ensure I am satisfied with my policies. I highly recommend Jason Bustos office for your insurance needs…"
We responded:
"Hello Travis, I am so glad to hear about your experience with our office! Please let us know if there is anything else we can do for you."
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Fernando Gonzalez

December 20, 2022

5  out of  5
rating by Fernando Gonzalez
"Very helpful and helped me get everything situated with my accident. Very easy to work with ."
We responded:
"Thank you Fernando, accidents are never fun to deal with so we try to do everything we can to make things as easy as possible for our customers. Glad to hear you had a good experience!"
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Julie Marks

October 17, 2022

5  out of  5
rating by Julie Marks
"I love working with Jason! He really cares about people and their individual needs."