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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

J Newsom

September 26, 2023

5  out of  5 rating by J Newsom
"Jason was patient and utterly helpful in finding car insurance for myself and my son. I appreciate his knowledge and expertise and will be using him for any for insurance-related needs! Thanks Jason"

Norma Vanderbosch

September 21, 2023

5  out of  5 rating by Norma Vanderbosch
"I was very pleased with how prompt, informative and reassuring Quincy Klusman, Insurance Account Representative in the Jason Bustos Agency, was in handling my auto claim. Thank you, Quincy."


August 29, 2023

5  out of  5 rating by S W
"Jason at State farm was very helpful, addressing all my concerns about my homeowners and car insurance policies. I have been with him for several years and will continue. Thanks again!"

Kim McMillan

August 24, 2023

5  out of  5 rating by Kim McMillan
"Jason did a fantastic job going over my policy, addressing my questions and explaining clearly so I understood. One of my questions involved a lot of information so Jason sent it to me in an email. I really appreciate the help I received. Great team!"

Richard Jurin

June 23, 2023

5  out of  5 rating by Richard Jurin
"Jason gave us a thorough and complete review off all our policies and investments. really knowledgeable and with a friendly smile🤩👍"


June 3, 2023

5  out of  5 rating by MrAllmotorB
"Jason always helps me out,"

Dan Kelso

April 22, 2023

5  out of  5 rating by Dan Kelso
"While working with local licensing on title issues I needed proof of insurance coverage. Contacted Jeff at our Statefarm office and he was extremely professional, courteous, empathetic, and efficient customer service oriented associate I've had the pleasure to deal with for a long time. Took care of my needs in an extremely expedient manner and text and, emailed me everything I needed to complete my transaction. A great face for your office."

Alex Fleming

April 19, 2023

5  out of  5 rating by Alex Fleming
"Jason is crazy personable and goes above and beyond to make sure you have the correct coverage. He will make sure you’re not over paying or are underinsured. Been with him for coming up on 4 years and greatly appreciate him and his team."

John Ogle

February 28, 2023

5  out of  5 rating by John Ogle
"I have had State Farm insurance for over 30 years with several different agents and Jason Bustos is the best, he cares about getting my coverage, right."

Donna Camilliere

February 28, 2023

5  out of  5 rating by Donna Camilliere
"Working with Jason and his team is a pleasure. Always professional and friendly. I always feel protected safe, part of the family."

Grace Payton

February 1, 2023

5  out of  5 rating by Grace Payton
"Great time working with Jason"

Chandler Maas

January 28, 2023

1  out of  5 rating by Chandler Maas
"I have never experienced such an atrocious level of customer service. Over my one year with Jason, I had to call in more than 20 times due to incorrect monthly premiums. Most of those calls were left unreturned. His assistant Jeff is extremely incompetent. Never turned in a selection rejection form at the beginning of my policy, which resulted in me paying a collective total of several hundred dollars more than I should have. Jason told me he would “fight to get your money back, even if if has to come out of my OWN pocket.” What a joke. The last straw was when I called in for a very simple quote on a new homeowners policy. I spoke to Jeff again. To make things even easier I sent him a comparable AllState quote so that he could match coverages. “Give me until tomorrow morning, I have a note here to give you a call first thing,” Jeff said. That was over two weeks ago. Still no call. I took it upon myself to go online and switch agencies (yes State Farm gives that option) to Heidi Washburn in Windsor, whose reviews are ALL 5 stars! Do yourself a favor and choose ANY other State Farm agent other than jAsOn BuStOs."

Diana Osgood

January 5, 2023

5  out of  5 rating by Diana Osgood
"We have been with State Farm many years and they provide us with excellent service regardless of our needs. They are as close as a phone call for most of our questions. Quick and professional service"

Diana Melrose

December 21, 2022

5  out of  5 rating by Diana Melrose
"Jason and staff member Julie were very professional at assisting me and my son’s insurance needs."

Travis Gomez

December 21, 2022

5  out of  5 rating by Travis Gomez
"I have been with Jason and his team for a few years now and they have always went above and beyond to ensure I am satisfied with my policies. I highly recommend Jason Bustos office for your insurance needs…"

Fernando Gonzalez

December 20, 2022

5  out of  5 rating by Fernando Gonzalez
"Very helpful and helped me get everything situated with my accident. Very easy to work with ."

Julie Marks

October 17, 2022

5  out of  5 rating by Julie Marks
"I love working with Jason! He really cares about people and their individual needs."


July 21, 2022

5  out of  5 rating by HL B
"Jason always takes care of us. When our son had an accident he made sure he was safe and that we were looked after every step of the way after. He knows his stuff and really cares about his customers."

Mike Cameron

July 14, 2022

5  out of  5 rating by Mike Cameron
"Very good agent. Knows his job."


June 27, 2022

1  out of  5 rating by K D
"What an awful experience. 2 months after canceling my renters insurance and moving out of state, I still receive bills. Calling the office does nothing. He doesn't return calls and the assistant isn't sure what to do when he's not there. Horrible customer service!"

Dayna Jenkins

January 7, 2022

5  out of  5 rating by Dayna Jenkins
"Jason and his team are amazing to work with! Very professional and always willing to listen. If you are looking to work with kind people who provide quality we would highly recommend the Bustos team. -Dayna"

Rylan Miller

December 3, 2021

5  out of  5 rating by Rylan Miller
"I recently switched my wife’s car insurance from Travelers to State Farm. Jason was able to get me a bundle discount on all of my other policies as well. He is always responsive and acts with my best interests in mind. The office staff is very helpful, friendly and knowledgeable. I would recommend Jason to anyone looking for insurance needs."

Pam Miller

December 3, 2021

5  out of  5 rating by Pam Miller
"Jason Bustos is our State Farm insurance agent for home and car insurance. We went through a small catastrophe ( water damage to our kitchen), and Jason was reassuring and competent throughout the entire process. We have had outstanding customer service, and would recommend Jason and his agency!"

Jeanne Findley

November 5, 2021

1  out of  5 rating by Jeanne Findley
"We work harder on our insurance needs than Jason ever has! Now that Nicole left—there’s NO customer service. The office staff is horrible!"

Trina Tolman

October 5, 2021

1  out of  5 rating by Trina Tolman
"WOW! is all I can say - we switched to try and get a little better rate than what we had.. and while we are paying less - EVERY MONTH IS A DIFFERENT AMOUNT! I have to micromanage this account to make sure it is being paid correctly. On top of that when you make an appointment they rarely keep it! We have only been with them for for 5 months and I am so livid! I had already called/emailed to get the amounts straightened out for the last 2 month.. they keep saying its fixed but then the next month rolls around and its a different amount! for a fixed bill this is super shady. I'm hunting for a new company ASAP!"